Frequently asked questions
Is your question not listed? Just send us a message. We often reply right away.
About the website
How quickly will I be online?↓
Once your intake is in, your first version is ready on a preview link within 24 hours. Happy with it? Then you give the go-ahead and it moves to your own domain. If your domain has to move or DNS settings change, that can take up to 48 hours extra. That part is up to the domain parties, not us.
When do I pay?↓
Only once your first version is ready. You fill in the intake, we build, you take a look. Then you get a payment link. The first month is free, so at that moment you pay € 0.00.
Do I have to write the texts myself?↓
No. You fill in the intake form and give us some basic info. We write the texts, you approve them. Want to supply your own texts? That works too, we will use them on the website.
Can I make changes later?↓
Yes. Just send us your changes and we will take care of them. Most are online within 48 hours. Bigger changes we discuss first.
Can I add pages?↓
Yes. Up to 10 pages are included in your subscription. Send us a message and we will sort it out.
How do I get more Google reviews?↓
Ask for them yourself, at a fixed moment after a job well done, with a direct review link. How to find that link and which rules Google sets, you can read in our guide on Google reviews and your Business Profile.
Do you also run ads or social media?↓
No. We handle your basic online marketing: getting found and getting contacted. We do not run ads or campaigns. Want us to keep working on this for you? Have a look at Findability.
About hosting, domains and tech
I already have a domain name. Is that possible?↓
Of course. We connect your existing domain name to your new site. You do need the credentials to transfer the domain.
What exactly is hosting?↓
In short: the place where your website is kept online. We arrange a reliable one with 99% uptime.
What is SSL?↓
That is the padlock you see in the address bar of your browser. It shows visitors that your site is safe and trustworthy. We make sure it is always there.
About the subscription
What does it cost?↓
€49 per month, everything included. The first month is free and there are no setup costs.
Are prices including or excluding VAT?↓
Excluding. We work for businesses only, so all amounts on this site are without VAT. The applicable VAT rate is added on your invoice; as a business you claim that amount back in your VAT return.
What are features?↓
Separate extensions of your website, such as appointment booking, online payments or multilingual support. You pick 2 for free with your website. Want more? Then a monthly price applies; you see it during your request.
What is Findability?↓
Our online marketing add-on for €79 per month: we keep making improvements, and with every improvement you get a short report. It is only available with one of our websites; read all about it on the Findability page.
What about business email?↓
Email on your own domain costs €11 per month, all included: three mailboxes, webmail, setup and management. Already have business email? It keeps working.
Am I tied to a contract?↓
Your first month is free and without obligation; stop within that month and you pay nothing. If you continue, a 6 month term applies first. After that you can cancel monthly with one calendar month notice: cancel in September and it ends late October.
What happens when I cancel?↓
You cancel via the form at /opzeggen. Your site stays online until the end of your last paid month and goes offline within 30 days after that. Your photos, texts and logos stay yours and you already have them. Your domain is in your name and can move with you.
What if I am not happy?↓
In the free first month you can stop at no cost. And as long as you are a customer, we process your feedback within 48 hours, until it is right.
Is your question not listed?
Send us a message